About Justin – author of Raising The BARista

Justin McGurgan ZealifiJustin McGurgan is a hospitality industry ‘tragic’ (veteran) who foresees possibilities and sets the pace.
He is passionate about the hospitality industry, loves awesome customer service and helping hospitality venues unlock their true potential.

His enduring passion is to show industry friends that an outstanding culture is absolutely profitable and energises the hospitality industry making it a powerful source of truly fantastic experiences for everyone it touches.

Justin has spent his entire working life from the age of 16 working in and with hospitality venues around Australia. His industry knowledge combined with management skills gained from front line, management and development roles in clubs, casinos, and hotels, provides the depth of expertise required to remain at the forefront of the hospitality industry’s evolution and progress.

After 30 years in hospitality Justin is still 101% driven to build a superlative service culture.

Justin now runs two successful hospitality industry businesses in Trojan Corporate and Academy Hospitality Australia. Justin is a consultant, facilitator, and presenter to the hospitality industry on topics including service culture, management and leadership, operational review, strategic planning, corporate governance, and feasibility studies. His past client list includes many leading brands such as Sheraton, Hilton, Holiday Inn, Mercure, Marriott, Grand Chancellor, Crowne Plaza, Lasseter’s, Jupiter’s Casino’s, major clubs including Twin Towns Services Club, Greenbank RSL, Broncos Leagues Club, Sunnybank Community and Sports Club, Carina Leagues Club, Kedron-Wavell Services Club, Redcliffe Leagues Club, Caboolture Sports Club, and hotel groups including ALH (Woolworths), Spirit (Coles), Stewarts, McGuire’s, and Fitzgibbons.

Justin has launched a new business name and brand in February 2014 called ZEALIFI: ‘A Culture of Hospitality’. The focus of Justin and his spirited team is on ‘awesome service culture’ through living it, breathing it & helping venues achieve it.

Click here to hear the great feedback by some of those who attended the Zealifi launch
Why Zealifi? Listen to this 2 minute You Tube clip of Justin at the Zealifi launch, Feb 2015.


Direct mobile – 0417 632 311
Office – 1300 122 287
Email – justin@zealifi.com.au
Address – PO BOX 713 Robina QLD 4226
Web – www.zealifi.com.au